FAQ

LIQUIDATION PALLET FAQ

What is a liquidation pallet?

A liquidation pallet is a bulk lot of merchandise that may come from overstock, customer returns, shelf pulls, closeouts, or other surplus inventory. The exact assortment and condition depend on the individual listing.

What kinds of pallets do you sell?

Our catalog may include tools, electronics, clothing, shoes, beauty products, home goods, appliances, toys, general merchandise, and mixed pallets. Availability changes frequently.

Are all items new?

Not always. Liquidation lots can contain new, open-box, shelf-pull, returned, or cosmetically imperfect merchandise. Check each product description for the information available for that lot.

Will I receive exactly what is shown in the photos?

Photos may show the actual pallet or a representative example. Unless a listing provides an exact manifest, brands, models, colors, sizes, quantities, packaging, and condition can vary.

What is a manifest?

A manifest is an itemized list of merchandise expected in a pallet or lot. Not every liquidation pallet is sold with a manifest. The product page will indicate what information is available.

Who buys liquidation pallets?

Our customers include resellers, online sellers, discount retailers, market vendors, small businesses, and individuals purchasing merchandise in bulk.

Do you ship throughout the United States?

Shipping availability, cost, and delivery method can depend on pallet size, weight, and destination. Review the product and checkout information, or contact us before ordering if you need a freight quote.

How long does delivery take?

Processing and transit times vary by order, carrier, freight requirements, and destination. Tracking or delivery information is provided when available.

Can I return a liquidation pallet?

Liquidation merchandise is sold subject to the return and refund terms shown on our store. Because pallet contents can vary, review the listing and applicable policy carefully before purchasing.

How can I contact support?

Email support@orlivex.store or call +1 (859) 210-9925 with the product name and any questions before placing your order.